Prestige Home Healthcare - Testimonials

"I was quite anxious about having a stranger in my home. I hated giving up my independence. So I'm thrilled to have PHH support. They're so kind and they understand my needs. "

"I didn't want to go into a nursing home, just because I'd had a bit of a fall. Though I did need a bit of support until I got my strength back. PHH staff were so friendly and professional. I'm fine now and it's good to know they're there when I need them. "

"Because we organise in-home healthcare for people with varying support needs, we call PHH. They're always honest about their capacity to assist and they can manage anything from a simple wound dressing to round-the-clock care; so far, we have always got the person we want; and their client service is fantastic."

             "They really are the Rolls Royce of home care services"

"Twelve months ago we were lucky enough to find out about Prestige Home Healthcare. Our father was in a nursing home. He has Dementia and also had a bad pressure sore on his heel. We really wanted him home with his wife, our mother. We attempted this and only succeeded with the help of Prestige Home Healthcare. Dad had a wound that needed to be dressed everyday. We were very fortunate to have the same nurse the whole time this wound needed to be treated, we started with everyday then every second day until no treatment was needed. We were so lucky and blessed to have "Judith" a nurse attend to my dads wound. She was so lovely to my parents and went above and beyond what was required.
We have also been so lucky with all the personal care staff that we had helping my parents, Kate, Marina, Anita and John. We had consistency of staff and at times also had emergency help with very little notice, when things were difficult at home. They were always willing to help mum at home with any task, it then gave my mum the chance to leave the house and have some time for herself. The staff would take my father for a walk and prepare him some lunch. My mother could only do this knowing he was in caring hands, people that showed compassion, and kindness.
My mum being elderly and memory issues of her own, at times would have been difficult to deal with. Often canceling and confusing arrangements that had been made. At all times she was treated with kindness and loving care, so much patience and understanding was given. Thank you, Karen, Roz, and Colleen in the office.
I personally can’t speak highly enough of Prestige Home Healthcare; they have supported my parents in this much needed time, but also supported me in many ways. We unfortunately, now again due to dads dementia, have placed him in low level accommodation. Karen has given very sound advice as what to look for in an aged care facility and has been very helpful throughout this process of looking. We are continuing to use Prestige Home Healthcare to help my mother visit my father and take him on an outing once a week. This has occurred because of the lovely relationship that has developed with my parent’s and one of the career’s. We as a family feel disappointment that we can’t continue to keep dad at home. However the consolation has been that he had an extra twelve months at home that we were not sure was possible. This has only happened because of his loving wife, and the wonderful staff and support we received from Prestige Home Healthcare, we are so grateful for this time." Alice Stubbs.